Terms of Use | VectorViewer

These Terms of Use ("Terms") govern your access to and use of the VectorViewer website at vectorviewer.com (the "Site"), which is operated by VectorViewer, LLC ("VectorViewer," "we," "us"). Please read them carefully.

1. Acceptance of terms

By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site. If you use the Site on behalf of an organization, you confirm you have authority to bind it.

2. The VectorViewer software and your customer agreement

These Terms cover the Site only. The VectorViewer suite of products (VectorViewer, VectorForms, VectorGen, VectorCLM, VectorSign, and VectorFlow) is provided to customers under a separate written agreement, such as a license agreement, order form, or subscription agreement. Many customers license the software and install it in their own cloud environment, and we also offer a hosted (SaaS) option on a limited basis. In either case the customer agreement and the product documentation, not this page, set the terms for use of the software and for customer data. If these Terms conflict with a signed customer agreement, the customer agreement controls.

3. Use of the Site

You may use the Site for lawful purposes related to learning about, evaluating, or purchasing our products. You agree not to:

attempt to gain unauthorized access to the Site, our systems, or other users' data;
interfere with or disrupt the Site, or introduce malware or harmful code;
scrape, crawl, or harvest the Site's content by automated means beyond normal search-engine indexing, or in violation of our robots.txt;
probe, scan, or test the vulnerability of the Site without our written permission;
use the Site to infringe anyone's rights, send unlawful or deceptive content, or impersonate any person or organization; or
copy, reverse engineer, or build a competing product from the Site's content or any demo made available to you.

4. Demos, trials, and evaluation

Any demo or trial environment is provided for evaluation only, "as is," and may be changed or withdrawn at any time. Do not upload sensitive, regulated, or confidential documents to a demo or trial unless we have agreed in writing how that data will be handled. Demo and trial sessions may end automatically after a period of inactivity.

5. AI features

Some products include AI features, such as an assistant that answers questions about a document or suggests annotations. AI requests are processed using Amazon Bedrock (AWS), in the customer's own AWS account for private cloud installations. AI-generated output can be incomplete or wrong. It is provided to assist you, not as professional, legal, financial, or medical advice, and you are responsible for reviewing it against the source document before you rely on it or act on it.

6. Information on the Site

Content on the Site is for general information. It is not a binding quote, offer, or commitment, and does not create a contract until a written agreement is signed by both parties. Product capabilities, availability, pricing, and descriptions may change without notice. Industry pages and examples are illustrative only and do not guarantee any particular result. Nothing on the Site is legal advice. Whether a particular electronic signature, record, or process meets legal or regulatory requirements depends on your documents, jurisdiction, and use, and you should consult your own advisers.

7. Intellectual property

The Site, including its text, graphics, screenshots, logos, software, and product names (VectorViewer, VectorForms, VectorGen, VectorCLM, VectorSign, VectorFlow), is owned by or licensed to VectorViewer, LLC and is protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable right to view the Site for your own business evaluation. No other rights are granted. Third-party names and logos belong to their owners.

8. Feedback and submissions

If you send us feedback, suggestions, or ideas about our products, you grant us a perpetual, worldwide, royalty-free license to use them without obligation to you. Do not send us confidential or sensitive information through the Site's forms. Information you submit is handled under our Privacy Policy.

9. Third-party links and services

The Site links to and embeds third-party services, such as Calendly for scheduling and YouTube for video. Those services are governed by their own terms and privacy policies. We do not control them and are not responsible for their content or practices.

10. Disclaimers

To the fullest extent permitted by law, the Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free. Warranties for the software are set out only in the applicable customer agreement.

11. Limitation of liability

To the fullest extent permitted by law, VectorViewer, LLC and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to your use of, or inability to use, the Site, even if we have been told such damages are possible. Our total liability for all claims relating to the Site is limited to one hundred US dollars ($100). Some jurisdictions do not allow certain limits, so some of these may not apply to you. Liability relating to the software is governed only by the applicable customer agreement.

12. Indemnification

You agree to defend and indemnify VectorViewer, LLC against claims, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.

13. Termination

We may suspend or restrict your access to the Site at any time, without notice, if we believe you have violated these Terms or if needed to protect the Site. Sections that by their nature should survive termination will do so.

14. Governing law and disputes

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-law rules. You and VectorViewer, LLC agree that any dispute arising from these Terms or the Site will be brought exclusively in the state or federal courts located in New Jersey, and you consent to their jurisdiction and venue. Disputes under a customer agreement are governed by the dispute terms of that agreement.

15. General

Entire agreement: these Terms and the Privacy Policy are the whole agreement between you and us about the Site.
Severability: if a provision is unenforceable, the rest remain in effect.
No waiver: our failure to enforce a provision is not a waiver of it.
Assignment: you may not assign these Terms without our consent. We may assign them in a merger, acquisition, or sale of assets.

16. Changes to these terms

We may update these Terms from time to time. We will post the new version here and update the "Last updated" date. Continuing to use the Site after a change means you accept the updated Terms.

17. Contact us

VectorViewer, LLC
532 Old Marlton Pike W, #520
Marlton, NJ 08053
Email: privacy@vectorviewer.com (privacy) or use our Contact Us page.